Privacy Policy – Natija4All
1. Introduction
This Privacy Policy explains how the Natija4All platform, owned by Alrowad Information Technology and Scientific Production, collects, uses, stores, shares, and protects the data of users, schools, students, parents, and persons authorized by schools when using the platform or any of its associated services.
By using the Natija4All platform, the user acknowledges that they have read and understood the content of this policy and agrees to the processing of data as described herein, in compliance with applicable laws and regulations.
2. Platform Information
Platform Name: Natija4All
Owner and Operator: Alrowad Information Technology and Scientific Production
General/Inquiry Email: info@natega4all.com
Technical Support Email: support@natega4all.com
Privacy Email: support@natega4all.com
Country: Egypt
Website: https://natega4all.com/
3. Service Definition
Natija4All is an electronic platform dedicated to enabling schools and educational entities to publish student results in an organized and secure manner. It allows students and parents to search for and view results using identification data specified by the school.
The platform may provide additional educational services, such as a question bank, educational subscriptions, or auxiliary services related to results and education.
4. Role of the School and the Platform
The school or educational entity acts as the party responsible for identifying, entering, reviewing, and approving student data and results. It bears responsibility for the accuracy and precision of the data provided to the platform.
Natija4All acts as a technical platform for displaying and organizing access to this data. It does not modify results, change grades, or create educational data on its own, except based on the data or instructions provided by the school or the authorized educational entity.
The school or educational entity remains the official and final reference for certifying results, certificates, or any official educational data pertaining to the student.
5. Certification of Results
Natija4All relies on the data and information provided by the school or officially authorized educational entity to display results.
Natija4All affirms that the certification of a result, certificate, or any official educational statement is the sole jurisdiction of the school or educational entity. The platform is not an official certifying body for results or certificates; rather, it provides a technical means to display data and organize access to it.
The school or educational entity has the right to review, modify, update, or correct data at any time through the approved channels within the platform or through official communication with the Natija4All team.
The user acknowledges that the result displayed on the platform may be subject to review or correction in the event of an error in the data sent by the school, during the entry or upload process, or in any subsequent update by the educational entity.
The result displayed on the platform does not replace the official certificate or statement approved by the school unless the school or educational entity explicitly decides otherwise.
9. Collected Data
Natija4All may collect or process some or all of the following types of data, depending on the nature of the service used:
a. Result Search Data: Such as seat number, student code, ID number specified by the school, or any other data used by the school to verify the student's identity or access the result.
b. Student and Result Data: Such as the student's name, grade or level, school or educational entity name, subjects, grades, rating, final result status, or any notes or educational data associated with the result if provided by the school.
c. Account Data: When creating an account or registering for any additional service, we may collect the name, email, phone number, encrypted password, and subscription or package data.
d. Payment and Subscription Data: When subscribing to a paid service, such as the question bank or any additional educational service, we may process the transaction number, payment status, payment value, payment date, type of service or subscription, and the payment method used. Natija4All does not store full bank card details.
e. Authorized Person Data: We may collect data on the responsible or authorized person from the school, such as name, position, department, school, contact details, identification documents, and authorization documents, for the purposes of verifying eligibility and protecting result data.
f. Technical Data: We may collect technical data for security and service operation purposes, such as IP address, device type, browser type, operating system, time and date of use, and login/usage logs.
10. Use of Data
We use the collected or processed data for the following purposes:
- Enabling the student or parent to search for the result.
- Displaying results according to the data provided by the school.
- Verifying the search process or access to data.
- Managing accounts, subscriptions, and paid services.
- Activating additional educational services like the question bank.
- Processing payment transactions and following up on their status.
- Providing technical support and customer service.
- Improving platform performance and stability.
- Protecting the platform from unauthorized access attempts or misuse.
- Verifying the identity and status of the person authorized by the school.
- Preventing the upload or modification of results by any unauthorized party.
- Maintaining operational records necessary for security or legal compliance purposes.
- Complying with any applicable legal or regulatory obligations.
11. Legal Basis
Natija4All processes personal data, student data, and results only to the extent necessary to operate the service and achieve the purposes described in this policy, based on one or more of the following grounds:
a. Performance of the agreement with the school or educational entity: where the school provides the platform with student data and results or allows their management through an authorized person.
b. Providing the service requested by the user: such as enabling a result search, creating an account, or subscribing to the question bank.
c. Consent of the user, parent, or legal representative when required: especially when dealing with minors' data or subscribing to paid services.
d. Legitimate interest of the platform: including protecting the platform from misuse, securing accounts, preventing unauthorized access, and improving service quality.
e. Legal or regulatory obligation: such as retaining certain records and responding to official requests.
f. Management of payments and subscriptions: processing data necessary to execute the payment process and activate the subscription.
The school acknowledges that it has the legal capacity to provide the platform with student data and results and is responsible for obtaining any required consents.
12. Student and Minors' Data
Since the platform may deal with student data, some of whom may be minors, Natija4All handles this data with special care and uses it only for the educational or operational purposes described in this policy.
Student data is not used for direct marketing purposes without an appropriate legal basis, nor is student data sold to any third party.
Any requests related to modifying, deleting, or reviewing student data must be made through the responsible school or educational entity, or through the parent, depending on the nature of the data and the procedures approved by the school.
13. Accuracy of Results
The accuracy of results and educational data displayed on Natija4All depends on the data provided and approved by the school or educational entity.
Natija4All bears no responsibility for any error in the result, grades, or student data if the error results from the data provided by the school or educational entity or from an entry or upload error by the authorized party.
In the event of an objection or error in the result, the student or parent must contact the relevant school or educational entity to review the data and approve any required modification.
14. Data Sharing
Natija4All does not sell user or student data.
Data may be shared only when necessary with the following parties:
- The school or educational entity responsible for the result.
- The person(s) authorized by the school to manage results.
- Payment service providers to process payments.
- Hosting and infrastructure service providers.
- Messaging or email service providers when needed to send notifications.
- Authorized technical support or operations teams within the company.
- Legal or regulatory authorities if required by law.
Data is shared within the narrowest possible scope and in proportion to the required purpose.
15. Operational Files
Natija4All does not currently use external tracking tools or analytics services such as Google Analytics.
The platform may use basic operational files only when necessary, such as session files, login, security, or saving user state during use, to ensure the platform works correctly and to protect accounts.
These files are not used to create marketing profiles for users or to track them across external sites.
16. Data Protection
Natija4All takes appropriate technical and organizational measures to protect data from unauthorized access, including:
- Restricting data access to authorized persons only.
- Using encrypted passwords.
- Monitoring login and usage logs.
- Using protection methods for servers and databases.
- Applying security controls to the hosting environment.
- Periodically reviewing permissions.
- Verifying the identity of persons authorized by schools.
Despite reasonable efforts, the transfer of data over the internet cannot be guaranteed to be 100% secure.
17. Retention Period
Data is retained only for as long as necessary to achieve the purposes for which it was collected, for the duration of the result publication, according to the agreement with the school, or as required by law.
Some records may be kept for a longer period if needed, such as payment and subscription records, security logs, and authorization data for school representatives.
When data is no longer needed, it is deleted, anonymized, or archived in an appropriate manner whenever possible.
18. Data Storage
Data may be stored or processed through servers or technical service providers inside or outside the user's country, depending on the hosting provider used.
Natija4All commits, as far as possible, to taking appropriate measures to ensure data protection when it is transferred or stored with service providers, in compliance with applicable laws.
19. User Rights
Depending on applicable laws, the user or parent may have the right to:
- Request to know the data associated with them.
- Request correction of inaccurate data.
- Request deletion of data whenever legally and operationally possible.
- Request restriction of data processing in certain cases.
- Withdraw consent if processing is based on consent only.
- Object to certain forms of processing whenever legally permitted.
Some requests may require referral to the school or educational entity, especially if the data concerns official educational results.
20. Data Requests
Privacy requests or requests to modify, delete, or review data can be submitted via the following email:
Support Email: support@natega4all.com
Privacy Email: support@natega4all.com
Please clarify the following data when sending a request: Name, contact method, school, type of request, and any data that helps verify identity.
We may request additional information to verify the identity of the requester before fulfilling the request.
21. Payment Services
In the case of using paid services, payment is processed through external payment service providers. The user may be subject to the privacy policies and terms of use of the service provider.
Natija4All does not retain full bank card details; it only keeps the data necessary to confirm the transaction, such as the transaction number, payment status, payment date, and subscription value, whenever necessary for support or accounting compliance purposes.
22. External Links
The platform may contain links to external sites or services, such as payment gateways or educational services.
Natija4All is not responsible for the privacy policies or security practices of any external sites or services not under its direct management.
Users are advised to review the privacy policy of any external site before using it.
23. Notifications and Marketing
We may use contact data to send important service messages, such as registration confirmation, subscription notifications, service updates, or security-related notices.
Direct marketing messages are only sent in accordance with applicable laws and in a way that allows the user to unsubscribe.
Student data or results are not used in direct marketing campaigns without an appropriate legal basis.
24. Legal Disclosure
We may disclose data if required by law, in response to an official request from a competent authority, to protect the rights of Natija4All or its users, or to investigate misuse of the platform or any illegal activity.
25. User Acknowledgment
By using the Natija4All platform, searching for a result, or creating an account, the user acknowledges the following:
- They have read this Privacy Policy and understood its content.
- They are using the platform for a legitimate purpose.
- The displayed results depend on the data provided by the school.
- Final certification of results and certificates is through the relevant school only.
- In case of an error in the result, the school must be consulted to review the data and approve the modification.
26. Policy Updates
We may update this policy from time to time to suit changes in the platform's services or legal requirements.
The updated version will be published on this page with the 'Last Updated' date modified. Continued use of the platform after the publication of the update constitutes acceptance of the updated policy.
27. Contact Us
Natija4All - Alrowad Information Technology and Scientific Production
General Email: info@natega4all.com
Technical Support: support@natega4all.com
Privacy: support@natega4all.com
Country: Egypt
Website: https://natega4all.com/